About Us

Our Story

Sure Cover Care Limited is driven by a clear and meaningful mission: to deliver outstanding care that improves the lives of those we support. What started as a small team of passionate care professionals has evolved into a trusted provider of comprehensive care services across Leicester and Leicestershire.

Our growth has been shaped by a steadfast dedication to person-centred care, upholding the principles of dignity, respect, and compassion. We believe that everyone, regardless of age or ability, deserves the opportunity to live a fulfilling life and our tailored care services are designed to make that a reality.

As the needs of our clients have evolved, so too have our services. Yet our core values remain unchanged. We continue to lead with quality, compassion, and excellence at the heart of everything we do.

Care professionals providing compassionate care

Our Mission

Our mission is to deliver outstanding care that improves the lives of those we support. We are committed to person-centred care, upholding dignity, respect, and compassion. We believe that everyone deserves the opportunity to live a fulfilling life and our tailored services are designed to make that a reality.

Our Vision

Our vision is to be the UK's most trusted provider of care services, recognized for our commitment to excellence, innovation, and the positive difference we make in the lives of those we serve.

Our Values

The principles that guide everything we do

Compassion

We approach every interaction with empathy, kindness, and understanding, recognizing the unique needs and experiences of each individual.

Excellence

We strive for the highest standards in everything we do, continuously improving our services and exceeding expectations.

Dignity

We respect the inherent worth and dignity of every individual, ensuring that our care preserves and enhances personal identity and self-respect.

Trust

We build relationships based on honesty, reliability, and transparency, earning the confidence of our clients and their families.

Why Choose Us

Delivering trusted care with commitment and compassion

Fully Trained Certified Carers

Our team consists of qualified professionals with extensive training to provide the highest standard of care.

Available 24/7

We offer round-the-clock care, including weekends and holidays, ensuring you're never without support.

Flexible Care Plans

Care plans are tailored to fit your unique needs and preferences, offering personalized and adaptable support.

CQC Regulated

We are fully regulated and compliant with CQC standards, giving you peace of mind in our care quality.

Compassionate & Professional

We approach care with respect, compassion, and professionalism, treating every client with dignity and kindness.

Join Our Compassionate Team

We're always looking for dedicated professionals who share our values and commitment to exceptional care.